How to sign in

The Sign In page appears when you select the sign-in link or button from the application you want to access. MA Login authenticates you as a user of one or more applications.

In this topic:

How to sign in with MA Login

Step

Action

1 

Type your MA Login or email address in the MA Login or email address field.

Note: If you have a shared email address, you must use your MA Login to sign in.

2 

Type your Password.

Tip: To display the characters you type, click the icon. Click the icon to mask the characters with asterisks.

3 

Select Sign In.

Note: If you have recently been granted access to additional services, or if a service has been upgraded, you may be asked to provide additional information.

4 

If this is the first time you have signed in from this device, you may be asked to confirm your identity by answering a security question or entering a code through multi-factor authentication.

  • If you are prompted to answer a security question:

    • Enter the answer to your security question.

    • If you are using a trusted computer, select the Skip this step when signing in because this device is personal or private) checkbox.

    • Select Next.

  • If multi-factor authentication is required, you are prompted to enter a code sent to your phone or email address:

    • Enter the code in the Verification code field.

    • Select Next.

      • Note: Confirmation codes do expire. To request another code select Resend access code.

Why am I asked for more information?

There are several scenarios in which you might be asked to provide more information. Examples include:

  • Share my MA Login– If this is the first time you have accessed this application using your MA Login, you may see a screen asking for your consent to share information from your MA Login profile with the organization providing the application.
  • Sign in: Verify your identity– Some service providers require a second factor of authentication to grant access to their applications.
  • Unrecognized device– The first time you sign in from a new device, you may be asked for verification.